Project Coordinator (Advance/Meditech Expanse)

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. 

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Are you passionate about innovation and digital health transformation?  

Your analytic skills and critical thinking, combined with a passion of working in the healthcare industry will assure you success in this role.  

Advance is Fraser Health’s largest multi-year program which seeks to improve the way Fraser Health delivers care and the way patients experience care for better outcomes.  The project focuses on re-imagining the clinical workflows, enabled by the new Meditech Expanse platform and will impact over 30,000 staff and clinicians.   

If you are looking to work within a program with highly skilled colleagues, making a difference in healthcare and patient outcomes, then this is your opportunity. This challenging and rewarding experience will demand your best and allow you to grow and contribute in a meaningful way to the success of the program, and to the community at large. Be part of the team that innovates the future of health care. 

We have three (3) Temporary, Full-Time Project Coordinator role’s available until April 19, 2025. This position will be based at our Central City Offices, Surrey, B.C. with a hybrid work model. 

As a Project Coordinator, you will report to the Portfolio Manager, Clinical Informatics, and work as a key member of the Advance Program to support the operations and execution of the Advance Program’s strategy associated with a complex EHR implementation. This role will support the overall program including some key strategic governance committees. Foundational to the success of this role, is the ability to work across a diverse group of stakeholders, ranging from clinicians, IMIT, vendor partners, informatics and executives across Fraser health, lower mainland partners and the Ministry. 

Build you career experience as you: 

• Support and coordinate activities associated with key governance committees, working groups and tasks groups
• Contribute to the development materials, artefacts and documents to support the overall program
• Bring, new and innovative ideas and approaches to solve traditional problems in healthcare
• Engage with a diverse group of stakeholders to ensure effective program processes 

If this sounds like the excellent role for you, here are more reasons why you should apply: 

A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.

Fantastic opportunities for support and management roles are available as you advance within the organization.

Competitive salary package, including comprehensive health benefits coverage.

A chance to create a difference every day in the world of health care.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families.

The Coordinator provides project coordination services to Fraser Health (FH) in the areas of business planning, process design, information management and transition planning under the direction of a Project Manager to improve the quality, consistency and delivery of IM services across FH; develops management and operational business processes and process templates in collaboration with assigned IM operating units; coordinates cross-functional teams to complete selected projects by working with project managers, business area managers and consultants to support the implementation and execution of selected projects, project management and budget control; assists the Project Delivery Services team with developing and establishing standards of practice for project management, selection, completion and follow up; implements project tools and processes consistent with industry-wide best practice, FH business and operational requirements; assists with measuring the overall effectiveness of improvement IM service delivery and responsiveness and monitors outputs against defined project standards/outcomes.

1. Provides project coordination services on selected projects within the FH Information Management portfolio under the supervision of a Project Manager by assisting in the development of selected project plans; monitors project scope, timelines and budgets and reports on project status; assists with developing project baselines/milestones and monitors progress against these project milestones; manages project tasks consistent with accepted standard methodologies to ensure successful and coordinated completion of projects, as directed.
2. Carries out project plans as directed by the Project Manager; monitors project deliverables and performs project documentation; assembles project teams, identifies needed resources, refines and documents operational processes, assigns responsibilities and develops timeframes to facilitate successful completion of project activities and deliverables; coordinates cross-functional work teams and assigned resources in fulfilling assignments; develops, refines and documents IM operational processes to improve IM responsive and service delivery effectiveness to selected projects.
3. Assists the selected projects through the project management phases using standard documented methodologies to ensure that selected projects and initiatives are aligned with FH's Strategic Plans and published project standards/guidelines; liaises and communicates with Project Executives and stakeholders by monitoring and reporting on all phases of projects to ensure success and increase overall quality of solutions implemented; provides updates on status and all aspects of the project, as required.
4. Reviews and monitors project work assignments; assesses and provides input into staffing requirements for the selected project; performs assigned tasks associated with the analysis of benefits on closed projects and reporting on project benefits realization after project completion; prepares and submits report to the Project Manger for review and follow up.
5. Works with the Project Delivery Services team to provide input into setting standards for project practice; documents, develops and publishes IM and related project standards and guidelines; implements project tools and processes, researches industry-wide best practice and keeps current of FH requirements in project practice.
6. Provides input into the annual goals and objectives for the department, in collaboration with the Manager, ensuring consistency with FH objectives and strategies; provides consultation and advice to IM operating units on performance measurements, emerging IM performance improvement measures, techniques and practices.
7. Champions planning and project methodologies and best practice through mentoring, coaching and communicating with team members, stakeholders and staff. Remains current with emerging trends in the project management environment and contributes to the implementation of these at Fraser Health.
8. Participates in assigned FH, provincial and other projects; coordinates discussion with the stakeholders, as required.

Education and Experience

Bachelor's degree in Business, Computer Science, Information Systems or Health Information Science, a professional certification such as Certified Associate in Project Management (CAPM) supplemented with two (2) to four (4) years' recent related experience in contemporary project management or an equivalent combination of education, training and experience.

Competencies

LEADS Capabilities

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated ability to lead, plan, direct, manage and implement
• Demonstrated ability to take reasonable risks and to be a change agent
• Demonstrated ability to function is a highly dynamic environment with changing priorities
• Demonstrated ability to be effective in an environment subject to continuous change
• Ability to operate related equipment including applicable software applications
• Physical ability to perform the duties of the position