Analyst, Business Systems (Advance/Meditech Expanse)

City Surrey
Job ID 2023-47651
Corporate Professionals - Non-Clinical - IT / Information Management
Employment Type
Temp Full Time
Scheduled Start & Stop Times
08:00 to 16:00
Days Off
Saturday, Statutory, Sunday
Advance Program
Salary at Time of Posting
$31.53 - $45.32 / hour

Salary range

The salary range for this position is CAD $31.53 - $45.32 / hour

Why Fraser Health?

Business Analyst, Meditech Expanse


The Clinical Solution Management (MEDITECH), Testing and Release Management portfolio has a temporary full time Business Analyst position available supporting the Meditech Expanse Testing and Change/Release management activities within Fraser Health. Do you want to utilize your technical skills, information systems knowledge and develop as a leader? If so, then keep on reading.

Your strong logical thinking and troubleshooting skill, combined with a passion of working in the healthcare industry will assure your success in this role.

Bring your real passion for innovation and performance in technology as you contribute to change lives in healthcare. You will provide a range of business and systems analysis and support services to the Advance Program – Meditech Expanse Testing and Change/Release management portfolios.

Involved in the testing and change release processes for health informatics you will work with all levels of the business, ensuring information technology work you are doing aligns with business requirements, with measurable results. Do you tackle technical and strategic challenges using innovative ways?

Build your career experience as you:

  • Provide leadership in Business Process Reengineering concepts, methods and technologies
  • Engage in multiple initiatives and will be responsible for Test planning & execution coordination, perform hands-on testing when required, business requirements gathering, data requirements & analysis, supporting the execution of projects, change & release management coordination & support, Device requirements planning and working with the Devices team to procure the necessary devices
  • Work closely with the Informatics Leads to assist in resolving complex problems
  • Update and maintain project plans
  • Triage defects and follow-up until resolution

Are you motivated to join us? We will be looking for you to have the following:

  • Bachelor's degree in Health Information Systems Management or an equivalent field
  • Three (3) to Five (5) years recent related experience in a medium to large sized organization including experience with health and/or corporate information systems
  • An added advantage if you have experience with an electronic health information system such as Meditech, Paris, Intrahealth Profile, CST

An equivalent combination of education, training and experience is acceptable.

Here is what we would like you to have:

  • Business requirements gathering experience for devices, test data and test environment needs
  • Experience coordinating and/or performing hands-on testing in an electronic health record setting
  • Ability to understand workflows and create test cases from these
  • Able to coordinate the logistics of room bookings and devices required for testers during various test phases
  • Hands-on experience in various test phases like Unit/Functional, Integration, Parallel Run/User Acceptance, Performance, Regression, Device Readiness and downtime Devices testing
  • Ability to work with build teams and come up with a Regression suite
  • Experience working in a multi-disciplinary environment including providers and clinicians
  • Flexibility to work in a hospital setting during software releases
  • Willingness to multi task between Testing and Change Release management activities

This is a temporary full-time two years role. The position will be based at our Central City Offices, Surrey, B.C. with a hybrid work model.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems, Health Informatics - Community and Primary Care, is responsible for providing a range of business and systems analysis and support services to the community and primary care areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.


  1. Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
  2. Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
  3. Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
  4. Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
  5. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
  6. Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
  7. Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
  8. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
  9. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.


Education and Experience

Bachelor's Degree in Health Information Systems Management or a related field plus two (2) to four (4) years' recent related business and systems analysis experience in a medium to large sized organization, or an equivalent combination of education, training, and experience. Experience with an electronic health information system, such as the Meditech PARIS, and/or Intrahealth Profile is preferred.


Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.


Professional/Technical Capabilities

  • Demonstrated knowledge of electronic health information systems.
  • Ability to analyze business processes and business specifications.
  • Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
  • Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
  • Analytical reasoning and problem solving skills.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal effectively with others.
  • Ability to organize and prioritize work.
  • Ability to work independently and as a member of a team.
  • Physical ability to perform the duties of the position.


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