Project Planning Leader, Clinical Programs

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

Come work with us!

Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

We have an exciting Full Time opportunity for a Project Planning Leader, Clinical Programs, as part of the Physician Quality Improvement department.  Join our team at Central City Tower located in Surrey, BC. Learn more about living and working in Surrey. 

In this role, you will:

• Support day-to-day routine data extractions for physician led QI projects & performs QI data analysis on Physician Led QI Project from a data lens
• Provides coaching on QI basic tools and Shewhart chart analysis
• Provides Quality Improvement Data project management within a strategic change context.
• Coordinate the development and implementation of QI Data plans as a strategic resource to ensure that an efficient structure, design and implementation of the change are achieved.
• Report to steering committees all QI related risks and issues and implement mitigation and resolution strategies.

Your qualifications include:

• Bachelor’s Degree in Health Science, Computer Science, or related fields
• 9 years’ experience in data extraction for physician led QI led projects from any health authority, preferably Fraser Health data sources/systems & manipulation, analysis & coaching for QI data
• Familiar with Fraser Health Data  processes / Health Data Systems and Patient Journey
• Proficient in Excel, Statistical Process Control Software (eg. SQCpack, QIMacro, etc), SQL
• Completion or working towards a QI certification or designation such as , IHI Improvement Advisor or relevant QI qualification
• The successful candidates will have health authority Data and Quality Improvement expertise/certification as well as experience.

Requirements:

• Identifies QI data projects' needs (performance report)
• Extracts data from multi-source data platforms (MEDITECH, LAB, PARIS, PROFILE, Prenatal Database, etc)
• Familiar with front end and back end of the above list data platform is a must
• Supports physicians through providing guidance and support of data access, extraction, analysis & visualization
• Provides recommendations to physicians, project leads, consultants and senior management on performance and business reports needs and statistical methodologies
• Verifies the accuracy, consistency and integrity of the multi-source data and information and consults with the PQI team to validate contents of reports
• Advanced training in improvement science methods
• Training in leadership, change management, systems thinking is an asset

Be part of a team committed to excellence in service and care!

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Project Planning Leader leads, plans, coordinates and implements assigned projects related to the preparation and movement of a specialized clinical program area(s); works with clinical and facilities planning teams, including other project leaders and stakeholders, to develop transition, integration and implementation strategies that will achieve optimal outcomes.

1. Leads assigned projects related to the integration of a specialized clinical program area(s), including idea generating, planning, implementing, evaluating, and ongoing monitoring; provides strategic advice to groups on complex multi-stakeholder, multi-disciplinary change initiatives and provides skilled leadership throughout each step in the process.


2. Provides coordination and project management within a strategic change context; oversees the development and implementation of plans; functions as a strategic resource to ensure that an optimal structure, design and implementation of the change(s) is/are in place to achieve desired outcomes and benefits; coordinates and aligns teams with other clinical initiatives to avoid duplication.


3. Provides clinical support to develop tools and templates for the team's review; utilizes best practice literature, guidelines and stakeholder expertise to draft tools and templates; identifies areas for integration and takes initiative to ensure tools and templates are efficient and effective.


4. Supports day-to-day management of the initiatives; completes work for the team, provides progress monitoring and reporting to steering committees including identification, management and mitigation/resolution of risks and issues; implements mitigation/resolution strategies.


5. Liaises with key support areas and stakeholders to ensure critical support outcomes are achieved; negotiates/facilitates resolution of any impediments to progress and success.


6. Applies change management principles to develop engagement strategies and action plans to maximize likelihood of success; builds relationships with stakeholders such as physicians to ensure input into clinical design, processes and outcomes.


7. Identifies and manages key stakeholder strategies and works closely with designated team and Communications to develop communication strategies.


8. Identifies and establishes appropriate team structure(s) and membership for initiatives including sponsorship, champion, clinical working, advisory or steering committee(s) and delivery and implementation teams.


9. Assesses and articulates the impact of initiatives from a systems perspective and manages the impacts and interdependencies with other initiatives at Fraser Health.


10. Assists in the development of project documentation (e.g. proposals, charters, work plans, risk management, plans, communication plans, etc.) as required.


11. Partners with the programs and other departments in the development, maintenance, and promotion of relevant goals and objectives; demonstrates relationship building for integrating with partners.


12. Participates in evaluation and refinement of tools and methods as required; assists in the development and presentation of project updates.

Bachelor's Degree in Health Sciences or related field, Planning or Business Administration.

Seven (7) years' recent related clinical operations experience including planning, project management and/or organizational transformation or an equivalent combination of education, training and experience.

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Working knowledge of change and project management principles coupled with a strong understanding of the healthcare system and the clinical program that is being supported.


• Knowledge of other health care disciplines and their role in health care.


• Ability to motivate and influence leaders, physicians and staff at all levels to embrace and take action on transformation initiatives.


• Diplomatic negotiation and interpersonal skills and ability to influence without formal authority.


• Ability to provide leadership to a variety of project teams in an environment in which issues are constantly surfacing and priorities fluctuate routinely as new initiatives enter portfolio.


• Ability to work independently and as a member of multi-disciplinary teams.


• Ability to plan, organize and prioritize work.


• Ability to operate a standard PC and effectively utilize a variety of software applications to support the initiative management activities.