Lead, Health Informatics (Clinical ancillary solutions)(Advance/Meditech Expanse)

Do you have a passion for leadership?  Do you want to be part of an initiative that will help transform important healthcare systems (medical imaging, cardiology, laboratory, pharmacy, surgical, health information management, other clinical and diagnostic systems)? If you answered YES to those questions then we have the opportunity for you to succeed in! READ ON!

Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We have an exciting Full Time opportunity for an Informatics Lead, to join our team at Central City Tower located in Surrey, BC.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

The Health Informatics – Clinical Ancillary Services portfolio has two opportunities available for Lead Roles supporting the Clinical Ancillary Solutions and Services portfolio areas within Fraser Health.  This role is part of the Health Informatics & Information Technology (HIIT) that supports clinical areas in Acute Hospital settings.

About the Position:

You can be part of the solution to help enhance the patient journey from admission to discharge and through recovery! You’ll be part of the bridge between clinical teams and technology; optimizing patient care.

What do you need?

Expertise with clinical applications used in hospitals, experience with HL7 integration, management of complex projects involving several integrated systems, and demonstrated experience with clinical stakeholder engagement. You’ll manage clinical ancillary solutions projects including medical imaging, cardiology, laboratory, pharmacy, surgical, health information management as well as other clinical and diagnostic systems. Specific assets are knowledge of Fraser Health processes, downstream clinical applications, and end-to-end clinical and system workflows.

What will you do?

In this key role, you will be responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as a part of projects.  You will be closely aligned with the Meditech Advance Program providing advice, guidance and support as Fraser Health transitions to the new Meditech Expanse system transforming clinical workflows and integrations with clinical systems.   

Specifically, you will be responsible for coordinating and supporting teams through the design, build and test phases by preparing project documentation including design documents, work plans, and test plans/scripts.   This includes working with teams and vendors to prepare for and to go-live in alignment with the project schedule (deliverables may include cut-over plans, go-live plans, and operational transition plans).

Be part of a dynamic leadership team as you:

• Lead and manage projects in the Health Care Information Systems in clinical areas.
• Provide leadership to team members and applying appropriate change management strategies as part of a project. 
• Provide advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support in clinical and corporate business areas
• Provide expertise on enterprise-wide projects
• Serve as back up to the Portfolio Manager in the area of team leadership.

Here is what we would like you to have:

• Bachelor's Degree in Health Information Science, Computer Science, or other relevant discipline.
• Seven (7) years' recent related experience including business and systems analysis, and project leadership within a medium to large sized organization.
• Minimum two (2) years in a clinical informatics role, or an equivalent combination of education, training, and experience.
• Experience with an electronic clinical information system, such as the integration of downstream systems with MEDITECH is preferred.
• Experience with vendor management.
• Valid BC Driver's License and access to personal vehicle for business related purposes.

An equivalent combination of education, training and experience is acceptable.

Do you take responsibility for your own performance and seek to model integrity, resilience and confidence? Are you passionate about building an engaging environment that supports and challenges others to achieve their goals? We encourage to take the next step and apply and continue the conversation about you joining Fraser

Take the next step and apply so we can continue the conversation with you.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project.  Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership.

1. Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
2. Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
3. Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
4. Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager.  Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
5. Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.
6. Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
7. Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.
8. Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
9. Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies

Education and Experience

Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field or equivalent combination of education, training, and experience. Five (5) years of recent experience with business and systems analysis including experience as a project manager. Experience with health and corporate information systems.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
• Knowledge of information management, health informatics, business processes, technologies and applications.
• Knowledge of all components of a technical architecture.
• Ability to translate business and/or clinical needs into application architecture requirements.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Demonstrated decision making ability within complex and diverse issues.
• Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
• Ability to organize work, problem solve, multitask and meet deadlines.
• Physical ability to perform the duties of the position.