Senior Business Analyst (Advance/Meditech Expanse)

Do you want to utilize your clinical and information systems knowledge while developing to be a leader? If so, then keep on reading.

Your strong logical thinking and troubleshooting skill, combined with a passion of working in the healthcare industry will assure your success in this role.

Bring your real passion for innovation and performance in technology as you contribute to change lives in healthcare. You will provide a range of business and systems analysis and support services to the Advance Program – Clinical Electronic Health Record Design and Build Team.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We currently have an exciting Full-Time opportunity Senior Business Analyst to join our Advance Program Team at our Central City Tower, located in Surrey, BC. 

In this position you will:

• Working closely with the MEDITECH Advance Build teams reviewing, sorting and prioritizing requests for assistance and application optimizations while learning the MEDITECH Expanse application
• Work with all levels of the business, ensuring information technology aligns with business requirements.

Build your career experience as you:

• Provide leadership in Business Process Reengineering concepts, methods and technologies.
• Lead the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health
• Engage in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management support.
• Provide leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems.

Are you motivated to join us? We will be looking for you to have the following:

• Bachelor's degree in Health Information Systems Management, Nursing or related field.
• Preference to those with three (3) to Five (5) years recent related experience in a medium to large sized organization.
• Including experience with health and corporate information systems. Preference to health care experience.
• Experience with an electronic health information system, such as MEDITECH, Paris, Intrahealth Profile.

An equivalent combination of education, training and experience is acceptable.

Here is what we would like you to have:

• Experience with the design and build of clinical documentation in an electronic health record.
• Ability to develop/enhance processes supporting the design and build process.
• Experience working in a multi-disciplinary environment including providers and clinicians.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

We are proud of the innovation, dedication, partnership and resourcefulness of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct. We value diversity in the work force and seek to maintain an environment of respect, caring and trust.

Find out what it’s like to work here. Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights!

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies.  Leads the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health.  The Senior Business Analyst will be engaged in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management.  Provides leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems.

1. Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.
2. Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology.
3. Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
4. Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts.
5. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
6. Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.
7. Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
8. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health.
9. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Education and Experience

Bachelor's Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge of health and corporate information systems.
• Ability to analyze business processes and business specifications.
• Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
• Ability to develop innovative system/computing technology approaches and
• solutions for customer business needs.
• Analytical reasoning and problem solving skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal effectively with others.
• Ability to organize and prioritize work.
• Ability to work independently and as a member of a team.
• Physical ability to perform the duties of the position.