Secretary, Psychiatry Outpatient Services

City Maple Ridge / Pitt Meadows
Job ID 2023-41876
Administrative / Accounting Clerical
Posting Date
3 months ago(3/8/2023 1:17 PM)
Employment Type
Scheduled Start & Stop Times
Days Off
Saturday, Sunday
Mental Health & Substance Use Services
Salary at Time of Posting
$26.06 - $26.06 / hour

Why Fraser Health?

Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?


Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.


Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.


Take the next step and apply so we can continue the conversation with you.


Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.


Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Detailed Overview

Under the general supervision of the Manager, Hospital & Community Mental Health Services, the Secretary, Psychiatry Outpatient Services, performs receptionist duties, provides secretarial services and support to clinical staff by opening, maintaining and closing patient files and performing other related clerical duties.


  1. Assists with client intake by performing admission duties such as obtaining information from patients, completing documentation required for admission and discharge, and liasing with information sources to obtain additional client information; schedules and confirms clients for program(s) and /or service(s)

  2. Performs word processing and data entry functions such as inputting client information into relevant computerized systems, ie. meditech, maintaining relevant registers, updating manuals, and preparing reports, charts, tables, presentation material, and newsletters from rough draft or general instruction, using word processing, spreadsheet, graphics, database, and other software applications; proofreads documents as required.

  3. Performs clerical duties such as receiving, recording, sorting, and distributing incoming and outgoing mail, faxes, internal correspondence, and courier documents, completing forms for signature, and packaging items for shipping; signs for receipt of packages and shipments including supplies.

  4. Answers routine inquiries by telephone and in person form a variety of sources such as clients, doctors offices, hospitals, staff and the public, and provides direction and /or routine information about programs and policies; refers problems to immediate supervisor.

  5. Performs record management duties including setting up and maintaining filing systems, indexing files and materials to be filed, and conducting file searches for requested information.

  6. Performs routine staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked and reviewing timesheets for accuracy.

  7. Gathers and compiles information required, such as client information and workload statistics.

  8. Performs general office functions such as booking and setting up meeting rooms, arranging conference calls, and tidying reception area.

  9. Place purchase orders with external suppliers, receives supplies, check invoices against orders and goods received, store and distribute supplies, and contact suppliers to obtain and/or provides routine information.

  10. Takes, types, and distributes meeting minutes.

  11. Performs other related duties as assigned.



Education and Experience

Grade 12 and two (2) years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

  • Ability to keyboard at 45 w.p.m.

  • Knowledge of medical terminology.

  • Ability to communicate effectively both verbally and in writing.

  • Ability to deal with others effectively.

  • Physical ability to carry out the duties of the position.

  • Ability to organize work.

  • Ability to operate related equipment.


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