Evaluation Analyst, Mental Health & Substance Use Services (MH&SUS)

Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Evaluation Analyst supports analysis, evaluation, reporting and the delivery of program evaluation in MH&SUS within Fraser Health (FH), ensuring that evaluation is designed and implemented through an indigenous lens. This position brings in a strong understanding of Indigenous Cultural Safety when developing evaluation and analysing data. The Analyst employs a mixture of Indigenous and Western methods for the identification, collection, analysis and interpretation of outcome measures and evaluation data. This position also carries out reviews of related research and links evidence to the evaluation process; reviews and assesses impact on services and staff resources; prepares reports and provides evidence-based recommendations related to FH MH&SUS program and service delivery models. The Analyst also supports training and capacity development initiatives in the area of Indigenous health evaluation.

1. Supports evaluation planning, implementation and reporting of FH MHSU services and initiatives by actions such as through data collection and analysis and use of appropriate evaluation tools considered through the lens of Indigenous culture and practices.
2. Works collaboratively with program managers, leadership and teams to assess, determine and/or define required information to satisfy reporting requirements.
3. Designs a practical evaluation model that integrates monitoring, self-assessment, planning and evaluation of program or health services (process and outcome measures).
4. Develops evaluation plans by reviewing evidence-based literature, identifying key stakeholders, developing logic models, identifying meaningful key performance indicators for structure, process and outcomes, developing the design and data collection methods, specifying data collection instruments.
5. Develops data analysis plans for both qualitative and quantitative data, resourcing and timelines for implementation.
6. Functions, interacts and collaborates as an active team member within MH&SUS to provide technical expertise, interpretation, advice and recommendations to both internal and external stakeholders on data sources, data flow, data governance, and use of statistical analysis.
7. Utilizes various software tools to analyze, interpret, and conduct basic statistical analysis of complex internal and external databases.
8. Supports the development and maintenance of key metrics, standard performance indicators, balanced scorecards, and other interpretive reports on clinical measures and outcomes.
9. Identifies opportunities for process improvement; gathers information, assesses, identifies trends and recommends changes in project scope or performs corrective action where appropriate.
10. Verifies the accuracy, consistency and integrity of data and information; consults with MHSU leadership/staff to validate contents of reports and documents.
11. Supports development of information for decision making through preparation and collation such as business plans, research proposals, grant applications, studies, annual reports, summary documents, and provincial documents to support service planning and delivery.
12. Supports the development and implementation of quality improvement initiatives by performing quality improvement activities such as researching, analysing and compiling statistics to identify areas of concern and process improvements.

QUALIFICATIONS:

Bachelor's degree in Health Sciences, Social Sciences, Business or Public Administration, Information Studies, Statistics or a related field plus one (1) to three (3) years' recent, related experience in related evaluation/ research/decision support in Indigenous health, public health, community health programs, acute care or other health services, inclusive of experience with project management, program planning and evaluation, or an equivalent combination of education, training and/or experience. Knowledge of Indigenous health approaches, protocols, traditions and values.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities

• In-depth knowledge and understanding of Indigenous cultures and histories in BC and Canada.
• Ability to work with the Indigenous communities to build effective relationships and partnerships.
• Understanding of Indigenous Cultural Safety principles.
• Ability to use qualitative and quantitative data analysis software.
• Demonstrated knowledge of program evaluation / health research methodology, principles and procedures.
• Demonstrated knowledge of performance outcome measurement tools, techniques and program evaluation (e.g., program logic models, impact analysis).
• Superior writing and verbal communication abilities and independent problem-solving and decision making skills.
• Competence and knowledge of evaluation processes, including Logic Models, Performance Monitoring frameworks, and data analyses.
• Ability to manage multiple evaluation projects.
• Superior interpersonal skills as well as the ability to interact effectively with a variety of internal and external parties.
• Ability to plan and conduct training and capacity development.