Mental Health Care Worker, Mental Health & Substance Use Services, Timber Creek

City Surrey
Job ID 2023-38041
General and Clinical Support - Nursing Support
Posting Date
4 months ago(1/24/2023 1:00 PM)
Employment Type
Relief Full Time
Scheduled Start & Stop Times
0730-1930 & 1930-0730
Days Off
Mental Health & Substance Use Services
Salary at Time of Posting
$28.74 - $28.74 / hour

Why Fraser Health?

Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?


Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.


Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.


Take the next step and apply so we can continue the conversation with you.


Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.


Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.


Detailed Overview

Reporting to the Program Coordinator or designate, provides personal care and/or assists clients with serious mental illness, with activities of daily living, including personal hygiene, meals, laundry and organization; provides one-on-one personal care and observation of designated clients as directed by the Registered Nurse/Registered Psychiatric Nurse (RN/RPN); reports observations of clients' conditions to designated nursing staff; facilitates clients' participation in psychosocial rehabilitation activities; transports and accompanies clients on appointments and activities.


  1. Provides personal care and/or assists clients with activities of daily living such as bathing, dressing, personal hygiene, prosthetics and elimination.

  2. Assists clients in making beds, personal laundry, organizing personal belongings and in assisting them in retrieving personal care supplies from storage area as required.

  3. Monitors client safety and assists with feeding of designated clients.

  4. Weighs clients, monitors clients' nutritional/fluid intake and elimination and collects specimens as directed. Charts information and reports problems and/or changes to designated nursing staff.

  5. Provides one on one personal care and observation of designated clients as directed by the Registered Nurse/Registered Psychiatric Nurse (RN/RPN).

  6. Assists nursing staff with care of clients in seclusion rooms as directed by the RN/RPN including assisting with activities of daily living and delivering food.

  7. Reports observations of clients' conditions to designated nursing staff in accordance with established procedures/practices and records observations on the client health care record.

  8. Participates in team meetings and ward rounds as directed and provides feedback on observations related to client care provided for designated clients.

  9. As directed by the RN/RPN or Occupational Therapist, facilitates clients' participation in psychosocial rehabilitation activities by methods such as setting schedules and participating in scheduled individual and group activities.

  10. Escorts clients off unit for treatment or diagnostic procedures; transports clients utilizing mechanical aids such as wheelchairs and/or stretchers.

  11. Transports/escorts clients to offsite appointments/services by operating a passenger vehicle. Books client trips, alters schedules, arranges time for pickup and dropping off clients.

  12. Participates in orientating clients, families, staff, volunteers, and students to the unit by familiarizing them with the layout of the unit, client rooms and unit routines.

  13. Assists care team with routine search of rooms and client belongings in order to maintain unit safety.

  14. Assists clients with retrieval/storage and/or relocation of personal effects to different rooms within the unit.

  15. Participates in quality improvement activities as assigned by providing input and feedback on department initiatives.

  16. Performs other related duties as assigned.


Education and Experience

Grade 10 plus graduation from a recognized Mental Health Care Worker Program or an equivalent combination of education, training and experience. Valid Class 5 BC driver's license with access to personal vehicle for business purposes.

Skills and Abilities

  • Ability to communicate effectively, both verbally and in writing.

  • Ability to deal with others effectively.

  • Physical ability to carry out the duties of the position.

  • Ability to organize work.

  • Ability to operate related equipment.


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