Director, Capital Facility Projects IMIT Planning & Delivery Services

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. 

We are seeking a seasoned Director, Capital Facility Projects, IMIT Planning & Delivery Services to lead Fraser Health’s information systems and technology delivery at the redevelopment ($1.3B) of the Royal Columbian Hospital (RCH) in New Westminster.  RCH plays a critical role in the community it serves, the Fraser Health (FH) Network, and the Province. It is a tertiary, trauma and referral centre in the FH network, and is the only site providing Level 1 trauma care and other higher levels of care, such as interventional cardiology, cardiac surgery and neurosurgery.

You will be joining at an exciting time. We are halfway through this fast-paced project with a 10 storey Acute Care Tower (ACT) opening in 2025 and campus renovations completing in 2026-27.  This redevelopment will increase the hospital's capacity, beds and services while modernizing critical IT infrastructure and making clinical system improvements.  This is an opportunity for you to be part of the team that is contributing directly to advancement of healthcare services in FH. Learn more about this project HERE.

You will be joining an established and experienced IMIT team at RCH that is well positioned to smoothly receive the new facility as it is handed over by our construction partner and begin patient care. The team is compliance checking our construction partner’s design, construction, commissioning responsibilities and supplying dependent IMIT spaces, systems and technologies.  And the team is orchestrating the solution designs, procurement, implementation and hand over of information systems and technologies required for the ACT to function.

Reporting to the Executive Director, Capital Facility Projects, IMIT Solutions you will be part of an enterprise focussed IMIT team, including peer Directors at other major redevelopments ($5B). These redevelopment focussed collective efforts have a lasting legacy impact on the delivery of health care services and a visible landmark in the community they serve. You will be an action-orientated and creative leader addressing unique construction and clinical operational challenges and opportunities as these sites come off the drawing board and into reality.

The Director, Capital Facility Projects IMIT Planning & Delivery Services at RCH is accountable for:

• Ensuring all the Information Management Systems and Information Technology (IMIT) aspects will be in place to achieve a smooth clinical transition into the new facility;
• Ensuring there are no contractual/penalty claims by the Builder where there is critical path dependency on IMIT to deliver parts of the building infrastructure and systems necessary for the Builder to complete designs, construction, and commissioning;
• Collaboration with the Chief Clinical Planner in the identification, assessment, prioritization, implementation and operationalization of IMIT solutions to support the services, programs and site integrity operating goals and objectives;

• Providing IT Infrastructure (network, wireless, telephony, IT spaces) that supports the systems and technology requirements operating in the new facility;

• Being the single point of contact for the Chief Project Officer regarding all aspects of IMIT. Leading and overseeing the planning and coordination of the IMIT staff in that all aspects of IMIT are anticipated, acted on and followed up;

• Working with, consulting, advising and informing diverse stakeholders at senior levels, including site and enterprise clinical leadership, Redevelopment Project Executive Sponsors, Chief Project Officer, Ministry of Health, PHSA Technical Services, Infrastructure BC, local governments, construction/architectural/engineering firms, and lower mainland partners on IMIT deliverables, financial and operational decision implications, risks, and tactical IMIT execution;

• Overseeing management and performance of IMIT within its business case financial resources including the recruitment of staff and/or purchased services; accountable for expenditure control and value for money of the IMIT start-up capital and operating budgets; ensuring sustainment annualized budgets are provided to support departments to maintain FHA investments; authorized to make binding IMIT related commitments on Fraser Health that can have operating budget impacts over the life of the facility.

The successful candidate will have:

• A Master’s degree in Health Administration, Business, Information Management, or an equivalent combination of education, training and experience;

• Seven (7) years recent, related experience in progressively more complex and senior management/leadership roles in a large complex multi-site organization, including three (3) years recent experience in IMIT project or program management delivery role leading, planning, prioritizing and executing on multiple deliveries simultaneously;
• IM and IT delivery experience enabling you to roll up your sleeves, apply subject matter understanding and project management experience, dive into the details to assist teams making their deliverables, improving quality, resolving problems, exposing opportunities;
• Ability to engage, lead and oversee a team of employees, purchased services providers to achieve IMIT deliverables, while managing resources within established budget parameters;
• Excellent communication and listening skills to work comfortably and effectively at the Executives level and directly with clinical and medical leaders.

If you have any questions or are interested in learning more about this unique opportunity with Fraser Health, please contact Randeep Kang at randeep.kang@fraserhealth.ca

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting operationally to the Executive Director, Capital Facility Projects, IMIT Solutions for cross redevelopment IMIT enterprise alignment, financial management, systems & technology planning, architecture, specification support, the Director is accountable to the Chief Project Officer to have all the Information Management Systems and Information Technology (IMIT) aspects to be in place to achieve a smooth clinical transition into the new facility and to ensure there are no contractual/penalty claims by the Builder where there is critical path dependency on IMIT to deliver parts of the building infrastructure and systems necessary for the Builder's to complete their designs, construction, and commissioning.

Responsible to collaborate with the Chief Clinical Planner – Major Redevelopment & Expansion Projects in the identification, assessment, prioritization, implementation and operationalization of IMIT solutions to support the services, programs and site integrity operating goals and objectives.

Responsible and accountable to provide a single FHA owned and operated IT Infrastructure (network, wireless, telephony, IT spaces) that supports the systems and technology requirements of two separate government organizations (FHA and BC Cancer) operating in the new facility; collaborate with BC Cancer IMITS Redevelopment Team including interoperability with FHA.

Lead and oversee the planning and coordination of the IMIT staff; ensure all aspects of IMIT are anticipated, acted on and followed up; consult and advise diverse stakeholders including site and enterprise clinical leadership, Redevelopment Project Executive Sponsors, Chief Project Officer, Ministry of Health, PHSA Technical Services, Infrastructure BC, BC Cancer, local governments, construction/architectural/engineering firms, and lower mainland partners on IMIT deliverables, financial and operational decision implications, risks, and tactical IMIT execution; authorized to make binding IMIT related commitments on Fraser Health that can have operating budget impacts over the life of the facility.

Responsible for staff recruitment, management and performance; accountable for expenditure control and value for money of the IMIT start-up capital and operating budgets; ensure sustainment annualized budgets are provided to support departments to maintain FHA investments.

1. Acts as the Owners Representative for all IMIT related contractual matters between FHA and the Builder; holds the authority to make binding IMIT commitments on behalf of FHA on these matters that have operating budget impacts over the life of the facility (e.g. 40 years). Advises and make recommendations to the Chief Project Officer Major Capital Projects (CPO) and the Executive Director, Capital Facilities Projects, IMIT Solutions (ED).
2. Acts as the prime IMIT point of contact to the Redevelopment CPO and Deputy CPO facilitating the anticipation, follow-up and communication of significant or urgent contractual, requirement, scope, budget and schedule in IMIT‘s responsibility.
3. Accountable to keeping the CPO and ED appraised of major IMIT risks, barriers and opportunities.
4. Provides leadership and direction to IMIT staff, purchased personnel and service providers by ensuring effective communication channels are in place and through coaching, mentoring, skill and leadership development, and team building. Manages staff including recruitment, supervision, work assignment, performance management, professional development, and all aspects of discipline including termination.
5. Plans, structures and orchestrates resource management of direct staff, assigned staff from other departments/partners and purchased specialized/third party services. Advances methods, access to specialized knowledge/services, instills a learning culture for the purposes of providing a service that can continuously adapt to changing circumstances and be replicable with a high degree of certainty, effectiveness and productivity. Sources professionals that can fulfill project roles either as staff or purchased personnel as the redevelopment moves from planning & procurement into design, construction and commissioning, and culminating in occupancy and operational stabilization.
6. Oversees the development and monitoring of IMIT related financial plans; applies expenditure controls / value for money assessments on use of IMIT start-up capital and one-time operating budgets; advocates for IMIT ongoing budgets and ensures the allocation of ongoing operating budgets to support departments; leverages opportunities for cross redevelopment IMIT resource utilization to make best use of scarce industry knowhow and IMIT budgets to enable versatility in execution and improve overall consistency and quality on IMIT deliverables/results.
7. Specific to addressing the highly intertwined IMIT dependencies on major development projects:

• Facilitates collaboration of IMIT specialists with other Redevelopment work streams: Clinical Planning, Design & Construction Management, Equipment Planning, Project Support and Results Office, and Finance/Document Control so IMIT deadlines/deliverables on the critical path are met.
• Works with the Chief Clinical Planner – Major Redevelopment & Expansion Projects facilitating collaboration of IMIT specialists in the clinical planning and design processes including design of space and workflow enablement and are aligned with IMIT cross redevelopment specifications and project specific systems and technology deliverables.
• Works with the other redevelopment disciplines ensuring guidance/IMIT expertise is on emerging changes, opportunities, and implications stemming from evolving operating models, building design changes, new equipment/technologies introductions, and preparations to move into and operate in the new building.
• Ensures that IMIT solutions/services supporting clinical and operational needs of the Redevelopment project are consistent with FHA Enterprise Architecture and PHSA Technical Services Standards and Guidelines.
• Ensures IMIT resources are delivering and reviewing relevant parts of the technical specifications (e.g. Electrical, Mechanical, Architectural) against the actual works of the Builder to ensure compliance with contractual Statement of Requirements (e.g. Division 27 – Communications).
• Maintains an overall IMIT delivery plan and coordinating it with the Redevelopment Project Support and Results Office overall project plans. Aligns IM Solution and IT Solution plans into the delivery plans.
• Ensures an appropriate balance and use of project/program management tools and techniques for IMIT based on need, risk, resources and organizational readiness to run and act on.
• Ensures an overall procurement of systems and technologies plan is maintained. Support IMIT delivery teams on plans, approvals, RFPs, negotiations.
• Maintains an overall IMIT budget performance including forecasts to completion/fiscal year-end; works with the Redevelopment Financial team; develops allocation refinement strategies with the progressive elaboration of IMIT, the building and clinical operating models.

8. Participates on various internal and external committees as a representative of FHA to provide consultation or specialized knowledge from IMIT or Redevelopment perspective.

Master’s degree in Health Administration, Business, Information Management or related field, supplemented with seven (7) years recent, related experience in progressively more complex and senior management/leadership roles in a large complex multi-site organization, including three (3) years recent experience in IMIT project or program management delivery role leading, planning, prioritizing and executing on multiple deliveries simultaneously; or an equivalent combination of education, training and experience.

IMIT leadership on construction related projects of five (5) years is highly preferable.

COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Experience and knowledge of solution management, project management, and change management in areas of technical infrastructure and application software IMIT solution delivery.
• Experience and knowledge of the planning and construction procurement methodologies, contractual forms and technical specifications associated with facilities development is highly preferable.
• Working knowledge of enterprise and solution architecture in informing business strategy and investment/project selection decision-making.
• Ability to manage the solution and project delivery detail associated with large and complex initiatives.
• Ability to provide leadership, guidance and direction to others including staff and purchased personnel and to work effectively as part of a team.
• Ability to develop and maintain rapport and negotiate with a variety of internal and external stakeholders.
• Working knowledge & experience of IT infrastructure (telecommunications, DAS, cabling systems, communication pathways, network, WIFI, multimedia) is desirable.
• Broad knowledge of clinical operations and service planning for clinical and clinical support services is desirable.
• Ability to organize and prioritize functions for the team to meet tight and evolving timelines.
• Ability to anticipate and respond to changing priorities or unforeseen opportunities.
• Ability to develop and monitor project budgets and project plans with tight deadlines.
• Ability to identify, manage and mitigate risk.
• Knowledge of Generally Accepted Accounting Principles (GAAP) and other related Project management control accounting procedures/principles