Financial Billing Clerk

Initiates contact with patients and related parties regarding payment of accounts by visiting patients at assigned locations and corresponding with applicable billing agencies or insurer; performs account analysis by reviewing information such as age, collection status and/or credit reports; approves payment arrangements for patient accounts and recommends write-off, as applicable.

1. Initiates contact with the patient at assigned location(s) and follows-up with the patient/financial parties to complete required forms and process insurance claims; informs patients and/or financial parties of costs and makes financial arrangements for payment.
2. Prepares and sends all documentation to the patient/financial parties/insurance companies and continues to monitor accounts until payments are received; bills and corresponds with government agencies, third party claimants, insurance companies, legal counsel and executors regarding outstanding accounts.
3. Reviews account statements on a daily basis to identify missing/incomplete and/or discrepancies in data; performs account analysis by reviewing, extracting, and interpreting information to determine reason for problem and/or discrepancy; take correction action, as per established guidelines.
4. Approves alternate payments and/or recommends write-off of outstanding accounts; prepares listings and supporting documentation; reviews returned mail and redirects mail as appropriate.
5. Reviews aged trial balances for patient accounts of non-resident, non-eligible and self-responsible; contacts patient and financial parties to request payment; re-bills and corresponds as necessary.
6. Follows up on delinquent accounts by initiating telephone contact and/or written correspondence with patients/insurance carriers/financial parties in order to promote/facilitate payment; makes financial arrangements as necessary to facilitate payment of outstanding accounts.
7. Selects and transfers outstanding accounts to collection agencies and prepares collections listings and supporting documentation; communicates with collection agencies and provides required information, in accordance with Fraser Health policy; advises collection agencies of payments.
8. Performs other related duties as assigned.

Education and Experience

Grade 12, successful completion of a recognized accounting course, and three years' recent related experience or an equivalent combination of education, training and experience.

Valid BC Driver's License and access to a personal vehicle for business-related purposes.

Skills and Abilities

• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.