Lead, Health Informatics

City Surrey
Job ID 2023-37188
Corporate Professionals - Non-Clinical - IT / Information Management
Employment Type
Relief Full Time
Scheduled Start & Stop Times
8:00 - 16:00
Days Off
Saturday, Statutory, Sunday
Health Informatics and Information Technology
Salary at Time of Posting
$44.14 - $63.45 / hour

Salary range

The salary range for this position is CAD $44.14 - $63.45 / hour

Why Fraser Health?

We are proud of the innovation, dedication, partnership and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.


Do you want to utilize your technical skills, information systems knowledge and develop as a leader in Fraser Health’s eHealth Services Team in the areas of Integration Services? If so, then keep on reading.


As a Lead you will provide technical consultation to the business area at all levels; system architecture, solution architecture, security, database design and etc.


You are a self starter, you can work with minimal instruction, and you have the ability to ‘find your way around’


You will be participating and leading R&D to determining the best solution to solve technical challenges


You will excel as you work with all levels of the business, ensuring information technology deliverable align with the business requirements.


You are a professional communicator. You know the how to convey message to different audience of different background.


You have the project management skillset to lead cross team, cross organization projects, investigations, and initiatives.


Build your career experience as you:

  • Provide consulting support for all phases of project development, implementation, and system operations management.
  • Provide mentorship, support and system administration of an interoperable solution that enables integration of clinical and business workflows across core clinical systems at Fraser Health, numerous other regional and provincial integration initiatives.
  • Participate in all aspect of SDLC, from requirement gathering to creating specification, from development to unit testing, from conformance test to production deployment.
  • Provide mentorship to team members

Are you motivated to join us? We will be looking for you to have the following:

  • Bachelor's Degree in Health Information Computer Science, Software Engineering or a related
  • At least seven (7) years of recent related experience in a technical role or software development role with three (3) to five (5) years of project management experience.

An asset to this role would be:

  • Familiarity project management best practise and artifacts
  • Familiarity with integration technology such as Microsoft Biztalk.
  • Experience developing in.NET Framework (C#)
  • Experience with object-oriented programming.
  • Experience developing in Microsoft SQL (database maintenance, performance measuring, writing ad-hoc queries).
  • Working experience of RESTful API, Web Services, IIS, and Certificates.
  • Knowledge of software development lifecycle.
  • Familiarity of security best practices.
  • Knowledge of IT infrastructure and Networking.
  • Excellent skills in R&D.

Does this sound like an excellent role for you? If so, here are more reasons why you should apply:

  • A career with FH will offer you the opportunity to be a part of a dedicated team of experts in a dynamic and rewarding health care environment.
  • We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Fraser Health consists of 12 acute care hospitals, with BC’s first dedicated outpatient care and surgery centre and a wide variety of services in public health, home health, mental health and residential care facilities - all within Metro Vancouver and the Fraser Valley. Known as one of the most desirable place to live in the world, with dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.


We are Canada's largest and fastest growing health authorities. With over 26,000 employees, 2,500 physicians and nearly 6,500 volunteers, and serve more than 1.6 million people - over one third of the entire population in British Columbia.


Are you ready to take the next step in your career? Apply today so we can continue the conversation and make a difference in the communities we serve. We value diversity in the work force and aim to maintain an environment of Respect, Caring & Trust.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project.  Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership.


  1. Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.

  2. Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.

  3. Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.

  4. Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager.  Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.

  5. Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.

  6. Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.

  7. Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.

  8. Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.

  9. Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies


Education and Experience

Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field or equivalent combination of education, training, and experience. Five (5) years of recent experience with business and systems analysis including experience as a project manager. Experience with health and corporate information systems.


Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

  • Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.

  • Knowledge of information management, health informatics, business processes, technologies and applications.

  • Knowledge of all components of a technical architecture.

  • Ability to translate business and/or clinical needs into application architecture requirements.

  • Ability to quickly comprehend the functions and capabilities of new technologies.

  • Demonstrated knowledge of the project management process and the systems development life cycle.

  • Demonstrated decision making ability within complex and diverse issues.

  • Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.

  • Ability to organize work, problem solve, multitask and meet deadlines.

  • Physical ability to perform the duties of the position.


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