Unit Clerk, Mental Health and Substance Use Services

City Chilliwack
Job ID 2022-32579
Administrative / Accounting Clerical
Posting Date
5 months ago(12/23/2022 3:22 PM)
Employment Type
Scheduled Start & Stop Times
Days Off
Saturday, Sunday
Mental Health & Substance Use Services
Salary at Time of Posting
$27.23 - $27.23 / hour

Why Fraser Health?

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.


Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.


We currently have an exciting Casual opportunity for a Unit Clerk, Mental Health and Substance Use Services to join our team in the Emergency department at MH Tertiary Cedar Ridge located in Chilliwack, BC.


Come work with us!


Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.


Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.


Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.


Connect with us!


Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.


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Detailed Overview

Reporting to the Manager, Clinical Services or designate, this position records unit admissions, discharges, and transfers, and reports this information to the Admitting or designated Department. Performs clerical functions for assigned units, prints daily flowsheets and staffing rotations, transcribes assignments, and schedules appointments for client activities. Works collaboratively with the interdisciplinary team to meet the needs of clients and families, and to support Fraser Health's philosophy, vision, and mission, including supporting an environment of client-focused care, client choice, individualized routines, client and family involvement in care decisions, and continuity and consistency of care.


  1. Records unit admissions, discharges, and transfers, and reports this information to the Admitting or designated department in accordance with established procedures. Maintains client records by setting up charts, adding and removing forms, and delivering health records to the Health Records or designated department, in accordance with established procedures. Collects and communicates discharge data for referral, and collects and reports unit statistics.

  2. Receives calls from nursing staff regarding illnesses and absence from work, and as directed contacts the Staffing Office, Program Clerk, or designated department to arrange for relief, in accordance with well-defined policies, procedures, and guidelines, to ensure sufficient staff on the unit. Assists the Manager or delegate to identify staffing issues by transcribing and printing staffing rotations, and assignments by transcribing staffing requirements, including vacation coverage, and submitting information to the Staffing office, in accordance with established procedures.

  3. Assists with payroll by noting hours of work and forwarding to appropriate personnel for approval. Edits time-keeping system as directed by Manager.

  4. Performs clerical duties, including maintaining and updating lists and records such as client care lists and staff call lists, in accordance with established procedures. Maintains unit stationary and supply levels by monitoring stock, preparing requisitions, obtaining supplies as needed, and restocking supplies when delivered. Completes equipment repair and maintenance orders as directed. Files, enters computer data, types, and photocopies.

  5. Transcribes Physicians' orders, including test requisitions and medication and dietary requirements, by copying information, completing required forms, and distributing in accordance with policies, procedures and guidelines.

  6. Schedules client activities, including diagnostic procedures, appointments, and transportation, by contacting appropriate departments, physicians' offices, and outside agencies. Maintains related records.

  7. Transcribes staff orientation shifts and student assignment on to daily assignment sheets. Participates in the orientation of Unit Clerk students.

  8. Provides information to the Manager or designate, including information about required levels of materials and supplies.

  9. Performs other related duties as assigned.


Education and Experience

Grade 12 and graduation from an approved Nursing Unit Clerk program, plus one (1) year's recent, related experience, or an equivalent combination of education, training, and experience.

Skills and Abilities

  • Ability to keyboard at 40 w.p.m.

  • Ability to communicate effectively, both verbally and in writing.

  • Ability to deal with others effectively.

  • Ability to operate related equipment.

  • Ability to organize work.

  • Knowledge of medical terminology.

  • Physical ability to carry out the duties of the position.


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