Licensing Officer, Residential

City Surrey
Job ID 2022-28377
Health Science Professionals (Allied Health) - Public Health
Posting Date
8 months ago(9/16/2022 11:00 AM)
Employment Type
Relief Full Time
Scheduled Start & Stop Times
Days Off
Rotating, Saturday, Statutory, Sunday
Population & Public Health
Salary at Time of Posting
$36.35 - $45.38 / hour

Why Fraser Health?

We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2022 BC Top Employer, we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.


We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a Relief Full Time Licensing Officer to join our Population & Public Health – Health Protection Services team in the Central City Office located in Surrey, B.C. This Relief Full Time position is available until June 16, 2023 or return of incumbent.


Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.


Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.


Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Detailed Overview

Performs professional, administrative, inspectional and advisory work involving the licensing and inspection of Adult and Child/youth residential care facilities; responsible for evaluating compliance to the requirements of the Residential Care regulations during all licensing functions, including; applications and assessments, inspections and investigations related to Community Care facilities. Plans and implements community development and education projects related to licensing requirements. This is a multi-site position that will be expected to carry out duties at various sites throughout Fraser Health.


  1. Evaluates the provision of care to ensure it is achieving intended legislative outcomes with respect to monitoring that persons in care are safe, that their health is being promoted and their dignity maintained.

  2. Organizes, plans and implements a program of monitoring and inspecting licensed care facilities as outlined in relevant health protection policies and guidelines. Interprets and applies legislation and the relevant health protection policies and guidelines.

  3. Prioritizes inspection duties and generates inspection forms and other documentation.

  4. Conducts investigations into reportable incidents, complaints and observations to determine non-compliance to the Act and Regulation. Resolves using established or approved guidelines.

  5. Processes applications for licenses including evaluating the premises program and policies and the suitability of applicants.

  6. Provides information, guidance, and consultation to licensees, facility staff, licensing colleagues, and other individuals or groups regarding legislation, care requirements, and the provision of quality care.

  7. Works collaboratively with Licensees, colleagues and other agencies to address outstanding issues in facilities.

  8. Develops, implements and evaluates Licensing resources, and shares these with Licensees as required.

  9. Applies legislation through a program of education and progressive enforcement, up to and including preparation for legal action if necessary. Prepares reports and makes presentations at hearings as required.

  10. Maintains records in accordance with established procedures and policies; prepares/maintains statistical data, correspondence reports and other documentation.

  11. Plans and implements educational opportunities for licensees and facility staff as the need is identified.

  12. Contributes to the development and revision of care, policies and procedures. Participates in the formulation, implementation and evaluation of Quality improvement initiatives.

  13. Participates and attends in-service and other educational programs as required. Identifies learning goals and maintains and updates current clinical competence and knowledge within area of practice.

  14. Performs other related duties as required.


Education and Experience

Bachelor's degree in a related discipline, such as Psychology, Criminology, Nursing, Social Work, or related field. Three (3) years recent, related experience working with a vulnerable population group as defined in the Residential Care legislation in a community care facility licensing program and/or in an adult or child/youth residential care setting. Valid Class V BC Driver's License and possession of a personal vehicle.

Skills and Abilities

  • Working knowledge of relevant Acts and Regulations; knowledge of education principles, methods and delivery techniques, and the principles of learning and motivation.

  • Ability to interpret, explain and apply the applicable legislation and policies in a variety of situations, including public educational forums.

  • Ability to organize work, set objectives and priorities, manage time effectively, and achieve established work goals.

  • Ability to integrate regulatory interpretation, current research, facts, best practices, and experience to support professional practice decisions and actions.

  • Ability to secure facts through investigation and inspection, adhering to the principles of administrative law and natural justice.

  • Working knowledge of the care and programming needs of individuals living in residential care settings.

  • Ability to review facility records and identify potential health and safety risks.

  • Ability to communicate clearly and manage conflict situations; ability to maintain effective working relationships with a variety of internal and external contacts.

  • Ability to use a personal computer and applicable software.

  • Physical ability to carry out the duties of the position.


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