Nursing Unit Clerk - Ridge Meadows Hospital (RMH)

Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We have an exciting Casual opportunity for a Nursing Unit Clerk to join our team at Ridge Meadows Hospital located in Maple Ridge, BC.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

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Under the general supervision of the Manager, Clinical Services or designate, performs a variety of clerical duties such as acting a communications link to unit, transcribing and processing physician's orders, coordinating patient/client/resident appointments, receiving and directing visitors and assembling/maintaining patient/resident/client charts for an assigned unit.

1. Prioritizes, processes, coordinates and transcribes physician's orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs necessary follow up as necessary.
2. Schedules, books and coordinates patient/resident/client appointments by receiving appointment requests, making follow up appointments, adjusting appointments as required in accordance with patient/resident/client and facility requirements and assigning to the appropriate time, date and location. Arranges patient/resident/client tests Maintains appointment diaries by arranging and confirming appointments.
3. Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient/resident/client transfers; receives patient's/resident's/client's tests, receives/greets/directs visitors to appropriate area.
4. Assembles and maintains patient/resident/client charts and/or records according to established procedures; transcribes patient/resident/client data into applicable health record system; attaches patient/resident/client documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient/resident/client records to Health Records Department.
5. Performs reception duties answering the telephone, taking messages, answering routine inquiries or referring as appropriate; opening and distributing mail as required.
6. Performs clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items; maintains unit stationary and supply levels by monitoring stock, preparing stores orders, requisitions or stationary orders, completing equipment repair or maintenance orders as directed.
7. Maintains timekeeping records for regular and casual staff and submits/enters to Payroll system, as required; receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to Manager, Clinical Services or designate for approval.
8. Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information to nursing unit and appropriate person; calls in relief nursing staff based on pre-determined guidelines and refers problems to Manager or designate; maintains personal records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
9. Orients new staff and students to unit by demonstrating procedures, answering questions and explaining unit organization and layout.
10. Performs other related duties as assigned.

Education and Experience

Grade 12, medical terminology and graduation for a recognized Nursing Unit Clerk program, plus one years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively, both verbally and in writing
• Ability to deal with others effectively
• Physical ability to carry out the duties of the position
• Ability to keyboard at 40 wpm
• Ability to organize work
• Ability to operate related equipment