Unit Clerk - Clinic - JPOCS

Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Come work with us!

Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

We have an exciting Casual opportunity for Unit Clerks to join our Chronic Pain Clinic team located at Jim Pattison Outpatient Care & Surgery Centre located in Surrey, BC.

Take the next step and apply so we can continue the conversation with you.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Connect with us!

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.

Instagram | Facebook | LinkedIn | Twitter | TikTok

Reporting to the Manager, performs a variety of receptionist, clerical and record keeping functions related to the operation of the clinic, including inputting patient information and statistics into a centralized computer database system, transcribing physician's orders, compiling admission charts, scheduling patient appointments; and maintaining inventory of equipment and supplies.

1. Receives patients upon arrival to the clinic and obtains/confirms information required to register the patient; registers patient in the computerized admission/discharge/transfer system and completes related registration documentation.
2. Prioritizes processes, coordinates and transcribes physician's orders and performs necessary follow up action, as required.
3. Collaborates with other acute departments and other care areas to exchange information related to clinic patient appointments.
4. Schedules, books and coordinates patient appointments, completes appropriate requisitions, makes follow up appointments including adjusting arrangements as directed in accordance with patient and facility requirements; assigns patient to appropriate date, time and location; arranges for patient tests and maintains appointment diaries.
5. Compiles and assembles patient charts for new admissions; maintains charts, files and documents related to patient data, inputs patient and patient-related data into computer database system as required.   
6. Prepares and escorts patients to examination rooms within the clinic.
7. Performs receptionist duties such as receiving staff, patients and visitors; receives and records telephone messages, answers general enquiries and provides general information.
8. Performs clerical duties such as data entry, filing, compiling, preparing and maintaining statistics.  Receives payments from patients and codes payments as required.  Prepares requisitions for supplies, equipment, repairs and maintenance work for the area, as required.
9. Assists in orientation of new staff to the unit.
10. Performs other related duties as assigned.

Education and Experience

Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program, plus one (1) year's recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 w.p.m.
• Ability to organize work.
• Ability to operate related equipment.