Health Care Support Worker (Acute)

City Fraser Health
Job ID 2022-16378
General and Clinical Support - Nursing Support
Posting Date
6 months ago(11/30/2022 12:41 PM)
Closing Date
Employment Type
Temp Full Time
Scheduled Start & Stop Times
Days Off
Salary at Time of Posting
$23.83 - $23.83 / hour

Article Flag

Temporary posting as per FBA article 16.05

Why Fraser Health?

Are you interested in starting a fulfilling health care career?


In partnership with the B.C. Ministry of Health, Fraser Health is looking to hire Health Care Support Workers (HCSW) and support them in becoming qualified to be registered as a Community Health Worker through the Health Careers Access Program (HCAP). For a more detailed overview of what you can expect as part of your journey in the Health Career Access Program at Fraser Health, please watch this Presentation.


What will HCAP offer you?


As a HCSW with Acute Care, you will alternate between completing the Health Care Assistant program at an assigned post secondary school and receive on the job experience. During the education sessions, you will be paid a weekly stipend and while working you would receive an hourly rate. The costs associated with your registration, tuition/education, and acquiring food safe, First Aid and English language equivalency testing will all be covered.


The HCAP Program within Acute Care involves a 2-2.5 year commitment, and applicants are required to have full availability Monday through Sunday, including availability for morning, evening and weekend shifts. The Education piece of this program will consist of a 12-18 month duration and upon Graduation, students are required to fulfill the Return of Service Agreement for 12 months.


Upon graduating from the Health Care Aide (HCA) training program, you will be eligible to register with the BC Care Aide & Community Health Worker Registry and seek employment as a qualified Community Health Worker.


We are currently recruiting for participants in all regions within Fraser Health Authority.


This program is eligible to Canadian Citizens or Permanent Residents;


As a Health Care Support Worker you will:

  • Work under the direction of a Registered Nurse or another regulated healthcare professional.
  • Perform a variety of non-direct and/or non-clinical healthcare supports to clients and families in home settings in accordance with the established care plan and safety requirements.

Come work with us!


Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.


Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.


To learn more, check out our Infographic Map and Participant Journey video that explains your journey to becoming a Health Care Worker.

In addition, understand the experiences of our students that are currently in HCAP by following this video link.


Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.


Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.


Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.


Connect with us!


Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.


Instagram | Facebook | LinkedIn | Twitter | TikTok


Detailed Overview

Under the direction of a Registered Nurse or another regulated healthcare professional, performs a variety of non-direct and/or non-clinical healthcare supports to patients, clients, families, and/or visitors in acute settings in accordance with the established care plan and safety requirements.


  1. Participates as an integral member of a healthcare delivery team to provide a variety of non-direct and/or non-clinical healthcare supports to patients, clients, families and/or visitors to meet established needs.

  2. Establishes rapport with patients, clients, and families, and assists in promoting physical, emotional, cultural, social, and spiritual well-being. Observes patients and clients, and their environments, to identify and reports unsafe conditions, behavioral and/or physical changes to designated supervisor.

  3. Assists with mealtime activities; sets up and collects meal trays, assists with limited food preparation such as heating prepared food, making tea, coffee, toast, etc. where patients, clients require support.

  4. Provides assistance in setting up supplies and equipment, assists with transporting patients, clients to designated areas, and provides support to patients, clients where required.

  5. Performs housekeeping duties such as cleaning furniture and fixtures, emptying waste containers, tidying patient areas, and stripping and making beds where required.

  6. Greets visitors and others in accordance with established safety, security and infection control procedures and guidelines; provides information and/or redirects to appropriate person or area, where required.

  7. Checks and restocks supplies and carts in clinical areas and patient rooms. Retrieves equipment/supplies for clinical staff as required and assists in taking inventory.

  8. Completes and maintains related records electronically, or using documents such as inter-shift communication books, daily log sheets and progress reports related to non-direct and/or non-clinical healthcare activities.

  9. Performs other related duties as assigned.


Education and Experience

Grade 10, including successful completion of English 10 or equivalency.

Skills and Abilities

  • Ability to communicate effectively, both verbally and in writing.

  • Ability to deal with others effectively.

  • Ability to organize work.

  • Physical ability to carry out the duties of the position.

  • Ability to operate related equipment.


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