Medical Office Assistant

City Hope / Agassiz / Harrison Hot Springs / Kent
Job ID 2022-10715
Administrative / Accounting Clerical
Posting Date
4 months ago(6/3/2022 11:34 AM)
Employment Type
Relief Full Time
Scheduled Start & Stop Times
Health Services
Salary at Time of Posting
$19.55-$25.66 per hour

Why Fraser Health?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.


Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.


Bring your positive energy and your outstanding organizational and people skills to the challenging and rewarding role of Relief Full Time Medical Office Assistant at the Primary Health Care – CARES Initiative department at Agassiz Community Health Centre in Agassiz, B.C. Develop new skills working with experienced healthcare professionals and share our dedication to provide quality service to our Indigenous clients.


Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Supervisor, Primary Health Care, the Medical Office Assistant is required to act independently, and as a member of a multi-disciplinary team within the framework of departmental regulations, program guidelines and standards. This position provides reception and clerical services, as well as assists with data entry. This position assists with tasks that are a cross responsibility of all team members.


  1. Provides reception services, including handling telephone inquiries, scheduling appointments, arranging for patient referral to specialists, special tests, and other care providers.

  2. Performs assigned clerical tasks, including typing, copying assembling and maintaining files/charts, and transcribing patient notes, correspondence, and reports.

  3. Performs data entry for the purposes of patient registrations, MSP billing information for Teleplan System. Notifies Supervisor of outstanding aged and rejected claims, MSP Remittances and Adjustments.

  4. Prepares examination and treatment rooms for patient visit, including cleaning and setting up of equipment.

  5. Escorts patients to the appropriate examination room and ensuring adequate resources are in place for all users of the space.

  6. Assists Physician/Nurse Practitioner with clinic procedures, such as examination room preparation for removal of warts; pap smears and  performs labstick urine testing.

  7. Cleans and packages small surgical/procedures instruments according to standard protocols.

  8. Receives payments from patients; codes payments into the cash receipts journal.

  9. Assists in ordering, maintaining, receiving and checking supplies, equipment and reference material.

  10. Participates in the orientation of new staff and students; maintains manuals.

  11. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program related information. Represents the Centre by attending various meetings with the purpose of promoting the program and sharing information about the Centre.

  12. Reports unusual occurrences and risk management issues.

  13. Participates on committees and attends meetings as assigned. .

  14. Performs other related duties as assigned.


Education and Experience

Grade 12. Certificate from a recognized Medical Office Assistant program. One year's recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

Demonstrates the LEADS capabilities of Leads Self, Engages Others, Achieves Results, Develops Coalitions and supports Systems Transformation.

Professional/Technical Capabilities:

  • Ability to type 40 wpm.

  • Knowledge of medical terminology.

  • Knowledge of other health care disciplines and their role in health care.

  • Ability to operate related equipment.

  • Physical ability to perform the duties of the position.


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