Psychiatric Social Worker (PSW)

City Surrey
Job ID 2022-10713
Health Science Professionals (Allied Health) - Social Work / Counselling / Education
Posting Date
2 months ago(4/25/2022 11:00 AM)
Employment Type
Full Time
FTE
1.00
Scheduled Start & Stop Times
0800-1915
Program/Service
Mental Health & Substance Use Services

Why Fraser Health?

Are you someone who has a real passion for serving others? Are you a registered Social Worker looking Are you someone who has a real passion for serving others? Are you a registered Social Worker looking to showcase your knowledge, skills, and abilities in a new and dynamic environment? If you've answered yes then we want you to keep reading.

 

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

 

We currently have an exciting opportunity for you to bring your excellent work ethic as a dedicated Social Worker to our Mental Health & Substance Use Services Emergency Zone at Surrey Memorial Hospital located in Surrey, British Columbia. If you're someone who is looking for a challenge that is equally as rewarding, then this might be the role for you.

 

Build on your education and career experience as you:

  • Provide comprehensive clinical social work services to patients and families within the emergency zone, by exploring the emotional response to identify problems, personal concerns and treatment objectives and facilitating change in coping style, behaviour, attitude and feelings.
  • Conduct assessments, short term treatments, and crisis intervention for patients with mental health issues, including those treated in the MHSU – Emergency Department (ED) including Adult and Pediatric Emergency, the inpatient unit, and the community, for acute mental illness, such as psychosis, suicide threats/attempts, and substance use.
  • Provide referrals for mental health patients not requiring hospitalization, to appropriate community treatment alternatives and services, including residential programs (respite, emergency shelters), family therapy, marital and separation counselling, alcohol and drug treatment, victim assistance, employee assistance programs, and private therapy.
  • Conduct ongoing education and consultation to local police regarding mental health conditions and treatments/services that are available by developing formal and effective relationships between local police and external agencies such as After Hours Mental Health Services and Alcohol & Drug Services.
  • Provide leadership and consultative services in the development and evaluation of planning initiatives, policies, care standards and care pathways across Fraser Health.

To join our team you have:

  • Master's degree in Social Work from an approved school of Social Work, plus two (2) years' related clinical experience in a health care setting
  • Current registration with the BC College of Social Workers.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

 

If this sounds like the ideal role for you, here are more reasons why you should apply:

  • A career that offers you the opportunity to work in a fast growing and exciting organization with professionals who are excellent in their respective fields.
  • Fantastic opportunities for support and mentorship into supervisory and management roles are available as you advance within the organization.
  • Competitive salary package, including comprehensive health benefits coverage.
  • An opportunity to make a difference every single day in the world of health care.

Take the next step and apply so we can continue the conversation.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work! Work hard and have fun while you do it.

Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Detailed Overview

Reporting to the Manager, Clinical Services for operational and administrative issues and to the Clinical Practice Leader, Social Work for professional practice issues,the Social Worker, Psychiatric Liaison provides clinical and consultative social work services to patients and families within the Mental Health & Substance Use (MHSU) - Emergency Department (ED) including Adult and Pediatric Emergency . Develops programs, delivers and evaluates clinical services and outcomes, conducts assessments, provides clinical counseling, and plans for patient discharge by exploring and determining required community resources. Collaborates with other MHSU Zone staff, the main ED staff, and Pediatric emergency staff, working with other health teams, agencies and additional community service providers as required including Mental Health Centres, RCMP and other external agencies.

Responsibilities


  1. Provides comprehensive clinical social work services to patients and families within the specialty area, by methods such as exploring the emotional response to identify problems, personal concerns and treatment objectives and facilitating change in coping style, behaviour, attitude and feelings. Participates with patient, families, community supports and interprofessional treatment teams to provide clinical advice, coordinate services, manage cases and facilitate meetings.

  2. Provides assessment, short term treatment, and crisis intervention for patients with mental health issues, including those treated in the MHSU - Emergency Department (ED) including Adult and Pediatric Emergency, the inpatient unit, and the community, for acute mental illness, such as psychosis, suicide threats/attempts, and substance use. Uses a variety of interviewing, clinical counselling, and assessment methods, in accordance with professional standards and clinical policies and practices.

  3. Provides referrals, in accordance with established protocols, for mental health patients not requiring hospitalization, to appropriate community treatment alternatives and services, including residential programs (respite, emergency shelters), family therapy, marital and separation counselling, alcohol and drug treatment, victim assistance, employee assistance programs, and private therapy.

  4. Develops and provides educational activities that facilitate inpatient care for the purposes of continuing staff education. Organizes or conducts educational sessions to all levels of hospital staff and physicians. Provides psycho-education to patients and families related to mental illness in a culturally sensitive manner.

  5. Assists and facilitates with of acute patient transfers from Emergency to designated facilities by performing duties such as completing assessments, and coordinating admissions by ensuring completion of required forms and procedures.

  6. Liaises with local police on mental health related distress calls and provides assessments using a variety of interviewing, counselling, and assessment methods, in accordance with professional standards and clinical policies and practices.

  7. Follows up on mental health related calls made to police by developing care plans for people with mental health concerns in conjunction with police mental health staff; plans for their connection with community services including those that provide appropriate counselling and medication management.

  8. Conducts on going education and consultation to local police regarding mental health conditions, available treatments and services that are available. Develops formal and effective relationships between local police and external agencies such as After Hours Mental Health Services and Alcohol & Drug Services.

  9. Facilitates groups in coordination with mental health centre staff as needed.

  10. Provides leadership and consultative services in the development and evaluation of planning initiatives, policies, care standards and care pathways across Fraser Health.

  11. Liaises with hospital and ER staff and the Manager on administrative issues such as hospital policy and procedural changes within the Program and the progress/status of the Service including statistics within the hospital.

  12. Compiles program statistics maintains the data base, monitors indicators and provides statistical outcome analysis and recommendations for program improvements. Prepares Annual Report by tabulating data in consultation and collaboration with Team that includes information such as activity summary, annual statistics and future program plan

  13. Liaises with Pediatric department to assess and determine next steps for adolescent patients; provides consultative and direct services to patients, families and staff regarding community resources and access to these resources in order to facilitate optimal discharge planning.

  14. Maintains patient records by methods such as documenting patient assessments, charting patient information, preparing progress notes and reports in accordance with established standards, policies and procedures to meet regulatory requirements and documenting for future reference.

  15. Initiates, develops and carries out research activities and program planning and development relevant to the needs of the patient, families, hospital and community in collaboration with the interprofessional team by methods such as identifying current trends/gaps in literature, writing research proposals. Follows through with research methodology, disseminates research findings and ensures clinical practices and protocols are consistent with research findings.

  16. Performs other related duties as required.

Qualifications

Education and Experience

Master of Social Work from an accredited School of Social Work and two (2) years recent related clinical experience in a health care setting. Current full registration with the British Columbia College of Social Workers.

Skills and Abilities


  • Demonstrated competency in clinical practice, research and education.

  • Comprehensive clinical counseling skills including crisis counseling, motivational interviewing, solution focused brief therapeutic interventions applicable to patients and families.

  • Comprehensive knowledge of the developmental stages in the individual and within the family life cycle of psychosocial issues.

  • Demonstrated ability in individual, family, and group counseling.

  • Ability to complete patient mental health assessments.

  • Knowledge of community resources and methods of accessing them.

  • Knowledge of psychiatric diagnosis.

  • Comprehensive knowledge of emergency triage procedures, mental health status assessment and counseling principles and interview techniques.

  • Working knowledge of psychopharmacology, crisis theory, and de-escalation techniques.

  • Working knowledge of DSM V.

  • Demonstrated ability to communicate effectively, including the ability to collaborate within a team environment and resolve conflict.

  • Demonstrated ability to plan, manage, implement, organize and problem solve.

  • Demonstrated ability to function effectively in a high dynamic environment.

  • Demonstrated ability to be effective in an environment subject to continuous change.

  • Proficiency in the use of personal computers.

  • Physical ability to perform duties of the position.

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